Worst packaging ever. None of the screws are labeled, so I basically have to YouTube the assembly just to figure out which screw is which. The instructions say there are 10 self-tapping screws, but there are actually 12. And the curved washers? No explanation at all about what they’re even for.
Get it together. For a product that requires assembly, the hardware should at least come organized and clearly labeled in separate, sealed packages so customers can identify everything. This made the assembly process way more frustrating than it needed to be. This is the first time I’ve moved or opened the box since it arrived, so everything shown is exactly what came packaged with it.
The hardware wasn’t properly labeled or organized, the quantities don’t match the manual, and I’m having to figure out on my own which screws and washers are supposed to be used. That’s a packaging and instruction issue, not something the customer should have to troubleshoot. And they came in bags lol. A FOR EFFORT